Andy Surtees ✓
Building GloriaMundo in the North East of England — AI workflow automation with Glass Box safety.
Work with Andy Surtees — Founder of GloriaMundo. I build the workflows behind it.
Workflows in the library
Refund Request Processor
Manual, evidence-only review of a pasted refund request against verified transaction facts and the supplied policy. Produces a provisional recommendation and draft wording for authorised staff without accessing or acting on external systems.
Meeting Notes Distributor
Organises manually supplied, verified meeting material into clearly labelled draft summaries and a distribution checklist for authorised human review and distribution, without external actions.
Treatment Plan Acceptance Follow-up
A manual, staff-controlled drafting workflow that uses only pasted, verified administrative context to create a respectful follow-up draft and staff review checklist.
Telehealth Video Link Dispatch
Manual, staff-review-only workflow that matches pasted appointment records to explicitly approved video links, flags data issues, and prepares privacy-conscious checklists and draft messages without accessing or acting on external systems.
Recall and Recare Reminder Runner
Uses only pasted, verified administrative data to validate due dates and consent, flag data issues, group eligible records by policy-defined reminder stage, and prepare privacy-conscious reminder drafts for authorised staff review. It does not access external systems, make clinical decisions, contact anyone, or take external action.
Prescription Renewal Triage
Manually reviews pasted, verified prescription renewal request information for administrative completeness and produces a human-reviewed routing draft limited to categories in the supplied triage rules. It makes no clinical, priority, identity or prescribing decisions and takes no external action.
Patient Outstanding Balance Chaser
Uses only pasted, verified administrative billing data to produce privacy-minimised, respectful draft follow-up messages for authorised staff review. It never contacts patients, changes records, collects payment or accesses external systems.
No-Show Rebook Runner
Accepts only pasted, verified administrative data and produces privacy-conscious rebooking drafts for authorised staff to review. It does not access systems, reserve appointments, contact patients, or make eligibility or clinical decisions.
New Patient Intake to Pre-Visit Briefing
Uses only pasted, verified intake information to draft a concise pre-visit briefing for clinician review. It does not connect to external systems, access records, make clinical decisions, contact anyone, or take external action.
Lab Results Patient Communication Drafter
Creates a clinician-reviewable patient communication draft using only pasted, verified results, clinician guidance and communication policy. It does not access records, interpret findings, contact patients or take external action.
Clinical Consumables Stock and Reorder Runner
Uses only three pasted, verified text inputs to validate stock facts, calculate projected cover and reorder points, flag risks and data gaps, and produce a prioritised proposal for authorised staff review. It does not connect to external systems or take action.
Appointment Reminder Cadence
Uses only manually pasted, verified scheduling data to flag missing or conflicting details, create a dated reminder cadence, and prepare privacy-conscious drafts for an authorised clinic worker to review. It does not access patient records or external systems and takes no external action.
Late Invoice Chaser
Reviews pasted overdue invoice data and customer context, then prepares prioritised chase recommendations and clearly labelled drafts for human approval. It takes no external action.
Capacity vs Pipeline Planner
Uses only manually pasted, verified capacity, confirmed-work, and planning-assumption data to produce an advisory capacity scenario plan for human review. It does not retrieve data, connect to apps, send messages, change schedules, or make staffing decisions.
Deal Outcome Analysis Digest
Manual workflow that turns user-pasted, verified closed-deal records and analysis guidelines into a structured Markdown digest using only the supplied text.
Sales Call Follow-Up Review
Manually reviews a verified sales-call transcript, attendee details, current deal context, and approved follow-up guidelines, returning a structured Markdown review without taking external action.
Job Posting Distribution Plan
Manually converts pasted, verified job-posting inputs into a Markdown distribution plan using only the supplied text. It does not access job boards, publish content, or perform external actions.
Meeting No-Show Follow-Up Review
Turns user-supplied, verified meeting and attendance information into a cautious Markdown review using only the pasted text. It performs no live checks or external actions.
Change Review Summary
Turns pasted, verified change-review material into a fact-bound Markdown summary using one native LLM step only.
Engineering Issue Label Recommendation
Manually converts pasted, verified engineering issue context into a cautious Markdown label recommendation for human review. It does not access or change external systems.
Delivery Pipeline Failure Diagnostic Review
Turns user-supplied, verified delivery-pipeline failure material into a cautious, evidence-bound Markdown diagnostic review without external actions.
Legal Hold Notification Manager
Manual, input-only workflow that prepares clearly labelled legal-hold notice and review materials from three verified text inputs. It does not give legal advice, determine scope, access systems, send notices, collect acknowledgements, or perform preservation or deletion actions.
Data Breach 72-Hour Tracker
Manual, input-only assessment aid that drafts a 72-hour response timeline and review pack from verified incident information while reserving all legal, notification and security decisions for human reviewers.
Recurring Bill Payment Reminder
Uses three pasted text inputs to produce a recurring-bill due-date review, reminder checklist, and optional draft messages for human use. It does not access accounts or perform, schedule, or send any action.
Workflows in the library are reviewed by the GloriaMundo team before they appear here.